gb996 Privacy Policy

Introduction

Welcome to gb996 — Bangladesh's trusted online casino and sports betting platform. At gb996, we understand that your privacy matters deeply. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at gb996.bet or use any of our services, including cricket betting, live casino, slots, crash games, and more.

By accessing or using the gb996 platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms set out herein, please discontinue use of our services immediately. This policy applies to all users, including registered members and visitors from Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh.

Information We Collect

We collect several types of information from and about users of our platform in order to provide and improve our services, ensure platform security, and comply with applicable legal obligations. The categories of personal information we may collect include, but are not limited to:

• Identity and contact details: full name, date of birth, email address, phone number, and residential address (required during account registration and KYC verification).
• Financial information: payment method details including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other linked Bangladeshi bank accounts. We do not store full card numbers — only masked references required for transaction processing.
• Technical data: IP address, browser type and version, device type, operating system, time zone, and cookie identifiers collected automatically when you use the platform.
• Usage and behavioral data: pages visited, games played, bets placed, session duration, click patterns, and interaction logs within our platform.
• Communications data: records of your correspondence with our customer support team, including emails, live chat logs, and any feedback or complaints submitted via the platform.

How We Use Your Information

gb996 uses your personal information only for legitimate purposes directly related to operating and improving our platform. We do not sell your personal data to third parties under any circumstances. Specifically, your information is used to:

• Create and manage your gb996 account, verify your identity through KYC processes, and maintain accurate records of your registered information.
• Process deposits, withdrawals, and all financial transactions conducted via bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment channels.
• Deliver personalised gaming experiences, including game recommendations, bonus offers, and promotional communications tailored to your activity on the platform.
• Detect, prevent, and investigate fraudulent activity, money laundering, underage gambling, and other prohibited conduct in accordance with responsible gaming obligations.
• Communicate important service updates, security alerts, and support responses, and comply with any applicable legal requirements or lawful requests from competent authorities.

Data Sharing and Disclosure

gb996 treats your personal information with strict confidentiality. We do not sell, trade, or rent your personal data to any third party for their own marketing purposes. However, in the course of operating our platform, we may share your information with certain trusted categories of recipients under strictly controlled conditions:

Categories of third parties with whom data may be shared include:

• Payment processors and financial service providers such as bKash, Nagad, Rocket, Visa, and Mastercard, solely for the purpose of completing financial transactions you have initiated.
• Technology and platform service providers, including game studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt, who power the games available on our platform. These providers operate under their own privacy frameworks and data protection standards.
• Legal and regulatory authorities, where gb996 is required by applicable law, court order, or legitimate government request to disclose information about a specific user account or transaction.

Cookies and Tracking Technologies

gb996 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser. We use the following types of cookies: essential cookies (required for core platform functionality such as maintaining your login session), performance cookies (to analyse how visitors interact with our platform and identify areas for improvement), and preference cookies (to remember your settings such as your preferred language and region).

You may configure your browser settings to refuse or delete cookies at any time. However, please note that disabling essential cookies may limit or prevent access to certain features of the gb996 platform, including account login and deposit functionality. Continuing to use the platform after reviewing this policy implies your acceptance of our cookie practices as described above.

Data Security

gb996 employs industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes SSL encryption on all data transmissions, secure server environments, regular security audits, and strict internal access controls that limit employee access to personal data on a strict need-to-know basis.

Despite our best efforts, no online platform can guarantee absolute security. If you suspect that your gb996 account has been compromised, or that your personal data has been accessed without authorisation, please contact our support team immediately at [email protected]. We are committed to investigating and responding to any reported security incidents in a timely and transparent manner.

Data Retention

gb996 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected. In practice, this means we retain account information and transaction records for a minimum period consistent with our operational, legal, and compliance obligations. Account data for active users is retained for the duration of the account's existence. Upon account closure, we may retain certain records for an additional period as required by applicable anti-money laundering regulations, financial reporting standards, or where retention is required in connection with an ongoing legal matter. Data that is no longer required is securely deleted or anonymised.

Your Rights

gb996 respects your rights in relation to your personal data. As a user of our platform, you have the following rights, which you may exercise by contacting our support team:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to erasure: subject to our legal retention obligations, you may request the deletion of personal data we hold about you where it is no longer necessary for the purpose for which it was collected.
• Right to restrict processing: you may request that we limit how we use your personal data in certain circumstances, for example where you contest the accuracy of the data or object to our processing on legitimate grounds.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time. You may opt out of promotional communications by contacting our support team.

Third-Party Links

The gb996 platform may contain references to or integrations with third-party services, including game providers such as Pragmatic Play, Evolution Gaming, Microgaming, Spribe, and Ezugi. These third parties operate their own independent platforms and privacy policies. gb996 is not responsible for the privacy practices, data handling, or content of any third-party service, and we encourage you to review the relevant privacy documentation of any external service before engaging with it.

Children's Privacy and Age Restriction

gb996 is strictly an adult platform intended for users who are 21 years of age or older. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that we have inadvertently collected personal information from a person under 21, we will take immediate steps to delete that information from our records. If you believe a minor has registered or is using the gb996 platform, please contact us immediately at [email protected] so that appropriate action can be taken without delay.

Changes to This Privacy Policy

gb996 reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, our business practices, or the features and services we offer. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or in-platform notification. Your continued use of the gb996 platform following the publication of any updated Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to remain informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which gb996 handles your personal data, please do not hesitate to reach out to our dedicated support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe and in accordance with Bangladesh Standard Time (BST, UTC+6) business hours.

Email us at: [email protected]